Key Responsibilities

• Gather and analyze HR business requirements.

• Configure and support SAP SuccessFactors modules based on organizational requirements.

• Work with modules such as:

  • Employee Central

  • Recruiting

  • Onboarding

  • Performance & Goals

  • Compensation

  • Learning Management

  • Succession & Development

  • Time Management

• Configure workflows, approvals, organizational structures, and employee data.

• Support integration between SuccessFactors, SAP ERP/S/4HANA, and external applications.

• Prepare Functional Specifications for required developments and integrations.

• Support data migration, cleansing, validation, and reconciliation.

• Perform Unit Testing and Integration Testing.

• Support User Acceptance Testing (UAT).

• Troubleshoot system incidents and functional issues.

• Provide functional support to HR teams and key users.

• Prepare process documentation, configuration documents, and user guides.

• Conduct user training and knowledge transfer.

• Recommend process improvements and automation opportunities.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Human Resources, or related field.

• SAP SuccessFactors certification is preferred.

Experience

• Minimum 3+ years of experience in SAP HCM and/or SAP SuccessFactors.

• Hands-on experience in one or more SuccessFactors modules.

• Good understanding of HR business processes.